We do everything we can to fill your order. However, there are infrequent instances when something that was ordered may no longer be available. If this happens, we’ll let you know via email as soon as possible. The unavailable item will be removed from your order, and you won’t be charged. Whenever possible, we will offer an alternative style for your consideration.
Order should ship within 1-2 business days of receiving them, depending on the shipping method chosen. Orders received between noon Friday and 7:00 Monday will be processed on Monday.
Orders will be processed and shipped once credit card authorization is obtained.
Orders are shipped on business days only
(Monday – Friday, excluding Memorial Day, Independence Day, Labor Day, 2-day Thanksgiving holiday, Christmas, and New Year’s Day. Please note that most shipping carriers are also closed for Ground shipping on Christmas Eve and New Year’s Eve.
Ground shipping is free on all orders within the U.S.A. Ground orders should be received 5-7 business days after being shipped.
Shipments to P.O. Boxes and APO/FPO addresses are shipped via U.S. Postal Service Priority Mail. There is no tracking available for these shipments and no additional expedited service is available. Final delivery of APO/FPO shipments cannot be guaranteed.
If you choose to upgrade to 2-Day or Overnight shipping, your order must be received and the credit card authorized by noon Pacific Time, during regular business days, in order to ship same day. Orders received after noon, will be processed and shipped the following business day.
Overnight and 2-Day shipments require a signature. On all other delivery methods, we strongly recommend shipping to an address where someone is available to accept the package.
Shipping to U.S. Territories: Most items may be shipped to U.S. Territories under our free shipping program utilizing U.S. Postal Service Priority Mail. Please contact us for additional information.
International Shipping: We do not ship items purchased on this website internationally.
TRACKING YOUR ORDER
You will receive a tracking number via email once your order ships. Please note, this tracking number will come directly from the shipping company and will reference the PO # assigned to your order.
Orders shipped to P.O. Boxes, APO/FPO addresses and to U.S. Territories via U.S. Postal Service Priority Mail are not able to be tracked at this time.